Attorney General Alan Wilson urges caution during baby formula shortage

(COLUMBIA, S.C.) - South Carolina Attorney General Alan Wilson encourages families to remain alert for scams and illegal practices related to the baby formula shortage.

“As a parent, I understand the importance and stress associated with providing for your children,” said Attorney General Wilson.  “I am very concerned about the shortage and encourage South Carolinians to remain vigilant to avoid activity that could result in harm to their children or financial losses.” 

Scammers looking to make a quick profit may attempt to sell formula that is either non-existent, counterfeit, expired, or recalled. General Wilson urges consumers to consider these tips when purchasing formula:

• Use authorized retailers. Using trusted and familiar retailers reduces your chances of being subjected to a scam and provides options if an issue arises with your purchase.  Before buying from an unfamiliar source, research the company’s reputation through the Better Business Bureau at bbb.org.
• Be careful with online purchases. Avoid purchasing formula from unknown sellers on social media platforms, independent websites, or other unverified online vendors. Scammers may appear to be real people and may join online platforms to target those impacted by the shortage.   
• Check the product. Make sure the product is genuine and safe. Check the labeling and packaging, including expiration date.  Examine the package for signs of tampering. 
• Use a credit card. A credit card provides additional protection in the case of a fraudulent transaction. 

The South Carolina Attorney General’s Office is committed to protecting South Carolinians from fraudulent conduct related to this shortage. Wilson added, “Anyone who attempts to take advantage of South Carolinians impacted by this situation will be held accountable to the full extent of the law.”  If you come across any suspicious activity, please report it to the Attorney General’s Office at 803-737-3953 or your local law enforcement agency.

Consumers who have problems with online sellers, should fraud arise and they cannot get their issues resolved, can file complaints with the South Carolina Department of Consumer Affairs.

Additionally, families impacted by the shortage are encouraged to visit DHEC’s website to receive the latest information and find available resources: https://scdhec.gov/health/women-infants-children-wic-nutrition-program/national-infant-formula-shortage.